GDPR & Privacy Policy
How we collect, use, and protect your personal data
Last updated: January 2024
1. Who We Are
Shropshire Design & Print Solutions Ltd (“we”, “us”, “our”) is a design and print company based in Oswestry, Shropshire. We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR) and UK data protection laws.
Data Controller:
Shropshire Design & Print Solutions Ltd
Unit 7 The Trade Stop, Maes Y Clawdd, Oswestry, Shropshire, SY10 8NU
Email: sales@sdps.uk.com
Phone: 01691 676 400
2. What Data We Collect
We may collect the following types of personal data:
- • Contact information (name, email address, phone number)
- • Business information (company name, address)
- • Order details and project specifications
- • Payment information (processed securely through our payment provider)
- • Website usage data (IP address, browser type, pages visited)
- • Communications and correspondence with us
3. How We Use Your Data
We use your personal data for the following purposes:
- • Processing your orders and enquiries
- • Sending quotes, invoices and order confirmations
- • Providing customer service and support
- • Sending marketing communications (with your consent)
- • Improving our website and services
- • Complying with legal obligations
4. Legal Basis for Processing
We process your data on the following legal bases:
- • Contract performance: To fulfil orders and provide services you have requested
- • Legitimate interests: For business administration and improving our services
- • Consent: For marketing communications (you can withdraw consent at any time)
- • Legal obligation: Where required by law (e.g., tax records)
5. Data Retention
We retain your data for the following periods:
6. Your Rights
Under GDPR, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data in certain circumstances.
Right to Portability
Request your data in a portable, machine-readable format.
Right to Object
Object to processing of your data for certain purposes.
Right to Restrict
Request restriction of processing in certain circumstances.
7. Cookies
We use cookies on our website. These include:
- • Essential cookies: Required for the website to function properly
- • Analytics cookies: Help us understand how visitors use our website
- • Marketing cookies: Used to deliver relevant advertisements
You can manage your cookie preferences at any time using our cookie settings.
8. Contact Us About Your Data
To exercise any of your rights or if you have any questions about how we handle your data, please contact us:
Email: sales@sdps.uk.com
Phone: 01691 676 400
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk